Service and Support - a truly International commitment
The outstanding quality of the products distributed worldwide by Great Plains International is matched by the skills and experience of our teams of sales and service technicians located throughout the Great Plains, Great Plains International and Land Pride divisions.
We have earned the reputation of standing behind our products. We know how important it is for our dealers to feel confident in selling products that are reliable, and for them to know that our support is available when assistance is needed.
Managers are trained from within the company and staff turnover is low resulting in a knowledgeable after-sales workforce that understands the agricultural industry and our customers.
Training programs are available to dealers in the USA and worldwide. Since starting in 2000 more than 1,000 dealer salespeople and 700 dealer service technicians have completed specialized training.
In addition to support staff based in Salina, Kansas USA, Great Plains International has sales and support locations in Russia, Ukraine and Bulgaria. All facilities have parts departments and factory trained service engineers. Service engineers provide distributors training on assembly and setup of equipment as well as providing training to diagnose warranty or field performance operation.
Check here to find field adjustment guides for your Great Plains product.
Check here to find patent numbers for ag-related technologies, developed and owned by Great Plains Manufacturing, along with lists of products that utilize the technologies.
To find quality replacement parts for your Great Plains Implement, please visit our PartSmart Electronic Parts Catalog here.
Great Plains offers electronic parts and operator's manuals free of charge. We make every effort to give you the correct information, but we reserve the right to make changes at any time. Click the desired manual's product line. All manuals are provided in Adobe PDF format.