Service and Support - a truly International commitment
At Great Plains, outstanding customer service doesn't stop after the sale – in many ways it's just beginning. When you purchase your new Great Plains machine you are not only investing in leading-edge tillage, seeding and planting technology, you also benefit from many years of specialist product knowledge and experience plus unrivalled technical support.
Our Aftersales team includes Product Support professionals, Technical Support Engineers and experienced Service Engineers. They work closely with our dealers and customers across the world to ensure a high level of support for all existing Great Plains and Great Plains Simba-badged machines, as well as helping to develop new ideas and innovative solutions. Their work supports Great Plains’ commitment to continuous improvement and plays a key part in new product launches.
Many of our Service and Parts people have been with us for many years. Their experience of working with dealers and farmers, not just in terms of cultivation, drilling and planting technology, but also farming in general, is a valuable resource for customers old and new.
Check here to find field adjustment guides for your Great Plains product.
Check here to find patent numbers for ag-related technologies, developed and owned by Great Plains Manufacturing, along with lists of products that utilize the technologies.
To find quality replacement parts for your Great Plains Implement, please visit our PartSmart Electronic Parts Catalog here.
Great Plains offers electronic parts and operator's manuals free of charge. We make every effort to give you the correct information, but we reserve the right to make changes at any time. Click the desired manual's product line. All manuals are provided in Adobe PDF format.